Welcome to Thermal India. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how Thermal Systems Pvt. Ltd. (“we”, “our”, or “us”) collects, uses, stores and protects information when you visit our website or contact us through our online services.
By using our website, you acknowledge that you have read this Privacy Policy.
Information We Collect
We may collect the following types of information when you visit our website or contact us:
Personal Information: Name, email address, phone number, company name and other contact details you voluntarily provide.
Business Information: Details about your company, project requirements, product enquiries and service requests.
Technical Information: IP address, browser type, device information, operating system and website usage data.
Communication Information: Messages, enquiries and other information you submit through our contact forms or email.
We collect only the information necessary for the purposes described in this policy.
How We Use Your Information
We may use the information we collect for the following purposes:
To respond to your enquiries and requests.
To provide information about our products and services.
To prepare quotations and respond to business requirements.
To improve our website, products and customer experience.
To communicate important updates and service-related information.
To maintain website security and prevent fraudulent activities.
To comply with applicable legal and regulatory requirements.
We will use your information only for legitimate purposes and in accordance with applicable laws.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve your browsing experience.
Cookies may help us:
Understand how visitors use our website.
Remember certain website preferences.
Improve website functionality and performance.
Analyse website traffic, where analytics tools are used.
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
Sharing of Information
We do not sell your personal information.
We may share information in limited circumstances, such as:
Service Providers: With trusted third-party providers who help us operate, maintain or improve our website and business.
Legal Requirements: When disclosure is required by applicable law, regulation, court order or a lawful government request.
Business Protection: When necessary to protect our legal rights, website security or business interests.
Any sharing of personal information will be subject to applicable privacy and data protection requirements.
Data Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure or destruction.
However, no method of transmitting or storing information over the internet is completely secure. Therefore, we cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, including responding to enquiries, maintaining business records and meeting applicable legal obligations.
When information is no longer required, we take appropriate steps to delete or securely dispose of it, subject to applicable legal requirements.
Third-Party Websites
Our website may contain links to third-party websites or services. These websites operate independently and may have their own privacy policies.
We are not responsible for the privacy practices, content or security of third-party websites. We encourage visitors to review their privacy policies before sharing personal information.
Your Privacy Rights
Depending on applicable law, you may have the right to:
Request access to your personal information.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information, where legally permitted.
Withdraw consent where processing is based on consent.
Raise concerns about how your personal information is being used.
To exercise any applicable rights, please contact us using the details provided below.
Children’s Privacy
Our website and business services are intended for business users and general visitors. We do not knowingly collect personal information from children in violation of applicable laws.
If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality or applicable laws.
Any updates will be published on this page, along with the revised “Last Updated” date. We encourage visitors to review this page periodically.
Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, you can contact us:
Thermal Systems Hyderabad Pvt. Ltd. (TSPL)
Email: info@thermalindia.com
Website: thermalindia.com